BMW | Riversdale Prestige

Google Rating

4.6

Based on 87 reviews

Riversdale Prestige and Riversdale Service Centre

4.6

Andrew Flett

04:17 21 Dec 24

Glen Macann

21:36 08 Nov 24

Very happy with the BMW we purchased from Riversdale Prestige - great car in excellent condition. Melissa was so nice to deal with, so refreshing after the poor experiences we’ve had with other dealers.

Sosiua 3143

09:09 01 Nov 24

Absolutely amazing service from the first phone call, they helped us in finding amazing financing services and very friendly services!

Aaron Hofer

00:17 25 Sep 24

Darryl Trewin

21:02 24 Sep 24

Riversdale Prestige and Service Centre is a high quality boutique type used car sales and servicing establishment. The quality of used prestige cars, car servicing and excellent personalised service from Melissa is very good.Nicely located in Riversdale Rd, Surrey Hills

Andrea

09:46 20 Aug 24

Mel is amazing. From our first call, I was very happy dealing with her regarding the purchase of my Mercedes. Everything was organized smoothly, and I am delighted with the entire process. I will definitely call and buy again in a few years.

Hannah Harvey

06:47 12 Aug 24

S Kimber

02:09 11 Aug 24

Melissa provided excellent service and communication and vehicle purchased exceeded my expectations. Vehicle was driven back to Sydney, car ran perfectly.Would happily recommend

Mia Li

01:18 05 Aug 24

Mellisa and her team are very professional and friendly. We only took 1 week to finish the deal , and now we enjoy every trip with our new car :)

Anthony Bishop

08:24 10 Feb 24

A trustworthy professional and friendly service.

Phillip Barden

04:05 13 Jan 24

Excellent service on a unexpected Saturday morning fuel problem on Ford Ranger, were able to get parts and fix problem would highly recommend at any time

Marine Cailliau

23:30 04 Dec 23

My husband and I purchased a car at Riversdale Prestige and we couldn’t be happier with our experience. Melissa and her team have been amazing. Melissa is absolutely lovely and very professional.The car we bought is in such prestige condition. I highly recommend this place.

Jerry Manuel

04:15 23 Nov 23

😀

Fuad Mansor

05:36 10 Nov 23

Very friendly staff and professional. Love it. Car done on time. Will bring another car for servicing soon. Thank to Paris and David. Feel like a family.

Rallis Papadopoulos

01:50 22 Sep 23

Great dealer, excellent service!Special thanks to Melissa for being very helpful with my case…

C n

03:02 18 Sep 23

Great service. Guy analyzed the problem properly and correctly remedied issue. Well priced servicing. Car came out immaculately cleaned.

Sarah Piper

09:29 14 Sep 23

Best car service experience I’ve ever had. Honest, transparent and professional.

Constantino Frangoudis

01:41 13 Sep 23

Great customer service.Melissa is very friendly and helpful.The owners and teamare great as well.They have quality cars and they make sure all is ok with road worthy and fix things that need fixing so the customer leaves happy with a quality reliable car.I can highly recommend them you will not disappointed.Constantino Frangoudis.

Andrew Gandolfo

03:52 23 Aug 23

Charlie Thanh C&T IMPORTS PTY LTD

00:16 07 Aug 23

Melissa at Riverdale Prestige is a delight to work with, from start to end of our Porsche purchase we couldn't be more happy, she is very professional and understanding and did everything she could to help us with the whole process, car got sent to us in interstate and such a happy purchaser we are, thankyou team Riversdale Prestige 😊

Jane Davies

09:09 28 Jul 23

Great crew at Riversdale Prestige. They know cars! Sales were right up front with details on the gorgeous Mini I purchased and servicing arm have over 40 years experience. I’ll be taking my Mini back to be looked after by David and Guy’s team. They have been servicing our cars for several years now at fair prices and not recommending unnecessary work.

HWT Richmond

05:14 11 May 23

We express a vote of Great confidence in Riversdale Prestige,as we recently purchased a car from the lovely Sales Manager Melissa. The team at RP not only made the purchase easy and efficient, they welcomed us back to service our existing car.Dave and his team are warm, professional and made our experience easy- this is essential when contemplating such a significant life purchase. We would happily recommend visiting their premises, chatting to their Sales Manager and finding that "old school" customer welcome and service! Well done Riversdale Prestige, we'll be back!

GH Ling

04:56 01 May 23

Exceptional and Friendly service from Melissa, I recently purchased my beautiful Mercedes Benz from Melissa she made the whole experience so effortless and easy, my car was so clean and presentable, highly recommend Riverside Prestige and thank you Melissa for your friendly and outstanding service.

ghazi bög

01:20 07 Jan 23

amazing customer service, just bought a car for a pretty good deal and they’ve been nothing but helpful the whole time

Jane Olsen

22:18 30 Sep 22

Melissa is the best Car Sales Exec I’ve encountered! Professional knowing her cars - the pros and the cons, and listened to what I was after. NO hard sell answering all my questions without any pressure at all. Followed up to see how I’m going with my BMW and continues to be helpful and terrific to deal with.

Sasha Yarwood

09:15 27 Aug 22

Very helpful & friendly

Sijith Maniyappan

22:27 26 Aug 22

Exceptional! Recently bought a SUV from Riversdale Prestige. The vehicle was presented exceptionally clean, drives so beautifully. Melissa is an absolute gem of a person - kind, always available, going above and beyond by taking care of all my queries. Most importantly she made me feel very comfortable all throughout the process. Given that I dealt with 2 other reputable car dealership in the past, I could definitely feel that this dealership is top notch, genuine, and provides a customer care service distinctly superior. Thank you Melissa, David and the others who worked behind the scenes, you have made our experience of buying this vehicle a memorable one..!!

04:26 14 Aug 22

I recently bought a car from Riversdale Prestige and I must say that my partner and I experience excellent service from their staff, particularly Melissa and David not to mention, the car is perfect and drives like a dream and amazing inside and out. Also I would like to make a special mention to Melissa who is such a kind, patient and professional person and was incredibly helpful to us and made us fell comfortable and confident throughout the whole process. I definitely plan to go back again when I plan to purchase my next car. Thank you again to Melissa, David and the staff at Riversdale Prestige!

Paul Hoffmann

10:56 12 Aug 22

Gareth Downes

04:19 12 Aug 22

I've been taking my car to Riversdale Service Centre for servicing, and more recently a Roadworthy Certificate. Stanley and the team were incredibly helpful , Thank you for always being on hand with friendly advise, and affordable efficient service.

Caroline Sugden

08:41 24 May 22

I have used Riversdale Prestige for 10+ years. To both purchase cars and services. The service and attention to detail is excellent. Nothing is ever too much trouble. Thank you to the wonderful team.

Nicky Van der Bergh

02:46 24 May 22

Highly reccomend Riversdale Prestige. From the moment we made contact to taking posession, they have been professional, friendly and went out of their way to assist me. Melissa is a gem and took great care of the process of buying a car from them. Thank you so much team!

Richard Sutton

01:16 24 May 22

Great dealership, very professional, helpful and friendly.

Mark Power

02:27 18 Mar 22

Very pleased with the purchase and after sale maintenance of my vehicle. Melissa and the team were extremely friendly and willing to make the negotiations as smooth as possible. Highly recommended.

RustyOz7

03:46 15 Oct 21

Great team, excellent service!

Damien Cincera

03:33 17 Aug 21

I have been a longstanding customer of the team at Riversdale Prestige having bought cars from them in the past (and having our family cars regularly serviced by them). I could not speak more highly of the team. David, Stanley, Melissa and the highly qualified team of mechanics are all courteous, polite, professional and honest. The show room, workshop and car yard is always spotlessly clean and the team are always highly responsive to customer needs (no matter how big or small). They are also very reasonably priced - ** 10/10 for sales and service **

Sam Ahmed

05:58 26 Jul 21

Bought my car from Riversdale Prestige not long ago, and the experience was great. Melissa worked with me throughout the process, and was very professional and a pleasure to deal with. She ensured I walked away a happy customer. Very happy with my purchase and service provided, and would happily recommend them. Thanks again to Melissa and the team :)

Chao Shi

10:19 23 Jul 21

Great service and always accommodating.

Stuart Hodge

05:28 26 Jun 21

Jamie

02:22 22 May 21

Knowledgeable and friendly staff

Dors Padgham

20:23 26 Mar 21

Bryce Hinkley

20:51 09 Mar 21

Hayley Wurfel

22:33 08 Mar 21

Mel Harrison

03:46 02 Mar 21

I recently purchased my BMW from Riversdale Prestige and couldn’t be happier! The process was easy and the staff extremely professional and helpful. I highly recommend Riversdale Prestige for both purchasing and servicing!

Peter G

00:26 01 Mar 21

We purchased our BMW from Riversdale Prestige after many days of car searching found Melissa and team very helpful, professional and knowledgeable consisting of a large range of high quality motor vehicles to choose from.. I highly recommend Riversdale Prestige for your next new vehicle..

Patricia Wong

12:01 31 Dec 20

Recently, I bought a Mercedes C250 from Riversdale. Very happy with the condition of the car which was recommended by David and Stanley. They have been very professional throughout the whole process and will definitely go back to them to maintain the car and get servicing.

Daniel Renehan

06:40 02 Dec 20

Helpful, friendly and honest. I wouldn't take my car anywhere else!

Mark Purdey

07:23 12 Oct 20

Stanley is an awesome bloke. Always honest

Matt Young

00:04 29 Aug 20

Fantastic service! Looked after myself so I sent my girlfriend there. She had a difficult problem with her European car. They sorted everything out so seamlessly I would highly recommend this business.

Feroz B

21:00 15 Mar 20

Very friendly and courteous team. Gave me loan car too while at service.

Sean Dowling

11:21 18 Feb 20

Jacqueline Nickless

05:20 18 Feb 20

Persica Painting Services

09:14 15 Aug 19

They are very professional with knowledgeable and friendly staff, I have had some issues with my car ( weird engine noise), I took my car to other mechanices, they couldn't diagnose the problem..... Highly recommend theirservices to others😀

Thomas Gardiner

08:50 15 Aug 19

A very happy customer! Absolutely stoked with our recently purchased one-owner Volvo V60. Luke and David gave us exceptional service and made the whole process so simple. Highly recommended.

Jarrod Swanson

21:10 29 Mar 19

becky horwood

23:46 06 Mar 19

I have been getting my Volvo serviced here for years. Not only are they accomodating when I cant drop it in, they are reasonable , professional and drop it back too. Couldn't recommend them enough

M R

01:37 03 Feb 19

Excellent management skills and service. I highly recommend.

Sam Holyman

00:14 08 Jan 19

I have been using Riversdale Service Centre for 5-6 years now, and have had a couple of different vehicles service with the team. Riversdale may charge a small premium depending on the type of work undertaken, but that's what you can expect with a local specialist and I would highly recommend the garage for scheduled servicing. The team went even further for me recently when diagnosing my older Honda with what is effectively a write-off engine problem. The car was scanned and testing undertaken, and Guy and the team ran through a few scenarios with me for how best to approach the issue. I was not charged a cent and in spite of the circumstances left feeling happy with the service provided (again). Will be using Riversdale again in future.

Geoff Craig

11:22 17 Dec 18

Awesome service. Dropped in today and had some minor work done that my local Mercedes dealer wouldn’t bother with. Will be getting my car serviced here in future. Friendly people and excellent service.

Sarah Hose

07:56 30 Oct 18

My husband and I have taken our cars to Riversdale Service Center for 20 plus years! I have always found staff to be professional, reliable and honest in their service and repair assessments. I very much appreciate their efficient service as they understanding that I rely heavily on my car to get to work and to run children around. I would highly recommend RSC to friends and family.

Matt Clements

01:22 27 Oct 18

Great customer service! Using the service for over ten years! would definitely recommend!

Ian Mackenzie

06:23 26 Oct 18

Excellent sales and service. Our family has been a service customer for over 10 years. I have bought two cars from their sales team. They support my wife and my adult children if there is ever a problem - always happy to assist.

Burning House

04:17 26 Oct 18

I have bought 2 cars from the Riversdale Prestige and had more serviced with the Riversdale Service Centre. They are attentive, deliver great work and above all are honest.Honest with their advice for what to buy and why. Even more so on what they are doing for each vehicles service needs on going.I constantly recommend them, as lets face it when you find an honest operator in the car game you have the exception that prove the rule!Riversdale Prestige & Riversdale Service Centre are a stand out!

Guy Reeves

20:38 25 Oct 18

I have bought 2 range rovers off Luke and his unsurpassed professionalism and attention to detail and my requests were always attended to. If you want a great car with no dodgy car dealer these are the guys. Due to such a great experience with purchasing my cars from Luke I have continued to use the service team at Prestige. The Guys in service have been great with all servicing and diagnostics. My recent trip to kakadu I had a problem and they went out of their way to assist me as much as they could over the phone. Not only when my car is serviced properly it even comes back detailed!!!

Justin Bishop

07:41 25 Oct 18

A+ service from these guys! I rarely write reviews but when a business is unfaulteringly efficient, proffesional, reliable AND really personable, I feel it should be mentioned! Riversdale, have gone the extra mile for me on more than one occasion, even once in an after hours emergency. I purchased my car from them and have returned for servicing ever since. They are an honest and sincere team; I have peace of mind knowing my car is in good hands when its in for a service (I also love how it sparkles when I pick it up!) Many thanks, keep up the good work!

Christine Owen

07:31 25 Oct 18

I have been using Riversdale Service Centre for the last 6 years and i would just like to say a huge thank you to all the staff for taking care of me and my 6 cars over the years. I have 5 children and have purchased most of my cars from the team at Riversdale Auto as i trust them to find and service my children's cars as they are carry precious cargo. They have always gone above and beyond and i have always found them a pleasure to deal with. I would highly recommend these guys for both purchasing a car and also servicing and repairs. THANK YOU GUYS.Chris Owen

Wayne Hill

05:20 25 Oct 18

Have been using Riversdale Prestige for just on 10 years now. That in itself should indicate the level of satisfaction we have in the company and the staff that man it. We have four cars in our family that we entrust to Prestige and we are never inconvenienced. On the day of a service a courtesy car is there waiting for us and on return our cars have been immaculately washed and vacumned. We have never had any uncomfortable surprises as if anything unexpected is turned up we get a call before any activity occurs. Look forward to the next ten years and beyond!

Jo Cooke

10:00 13 Apr 18

Personal service is friendly and highly professional. The staff are meticulous in their care and servicing of my vehicle, always consulting me and providing advice and information re works to maintain my car. I feel valued as a customer and appreciate the use of their courtesy vehicle.

Clyde Brooks

07:30 15 Jan 18

Hi All, Would like to share my experience.Today I finally picked up my Volvo after 2 weeks of not having it. Even though the 2 weeks seemed pretty long to me, I knew from the start my car was in great hands.I initially had my car inspected by Riversdale Service Centre for a fault in the electric tailgate release. First , Stanley was kind enough to fit me in before Christmas free of charge to try and identify the issue and fix it on the spot, but on further inspection they needed more time.On the 2nd of Jan I took my car back, and was provided a courtesy car. This turned into a 2 week saga and let me point out, this was at no fault of the Riversdale Service Centre.In matter of fact Stanley and the team, have been extremely helpful, professional, and also tried to save me alot of money by providing and following through with some great suggestions that unfortunately was not successfully, and again not to any fault of their own, but due to Volvo and their parts.The Riversdale Service Centre has been a breathe of fresh air, in all aspects of a car repair experience. They were forthcoming, kept me in the loop at every turn and were very transparent in regards to costs.Riversdale Service Centre have now obtained me as an ongoing customer to service and maintain my car.My car was returned to me fixed, washed and cleaned!I have absolutely no issue in recommending Riversdale Service Centre for repairs, service and just excellent customer service.Keep up the great work Stanley and Team !

Irene Manias

03:32 04 Dec 17

These guys go above & beyond....will be back for another soon.

JONG

01:15 14 Aug 17

Very professional and friendly service. Brought my e70 X5 in with a brake noise issue and was kept up to date as the repairs were being made, the prices were also very reasonable. Will definitely be coming here again! Highly recommended

Lyn Wade

00:41 25 Jul 17

I've been taking my car to Riversdale Service Centre for over 30 years. The staff are always helpful and service my car efficiently.I get quality service, they listen with respect (not my experience at other places as a female), and happily explain what is wrong if you want to know.

dragan plavsic

01:52 06 May 17

Purchased my2012 Land Rover Range Rover few weeks back and all I can say is I'm happy with complete experience from finance side, the car and customer service from Luke and rest of the team. Will purchase my next car from same place ( hopefully). Highly recommended. Thank you

Oliver Gale

04:19 20 Apr 17

The boys here will take care of you no matter what, whether its a service or a complicated job you cant do at home. Well priced and quality service every time.

Ray Brown

11:14 11 Apr 17

Efficient & welcoming. I would highly recommend Riversdale.

Peter Gaunt

22:19 09 Apr 17

Excellent personal service from Luke, thank you!

Ione Norris

11:50 09 Apr 17

shane daly

10:47 19 Feb 17

best place I ever got my car serviced by professionals who really know what is needed and a fair price highly recommended top job...

Andrew Watson

23:33 20 Feb 15

Have been getting my car serviced here for years, always good service. The team are easy to talk to and always happy to explain what's happening what your options are when they find out what the cause of any issue is.

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